“Haley at Hill Country Animal Hospital understands customer service. She is always professional, courteous and understands the importance of communication. My pets are my children and only family. Nothing is more important to me. I can leave them with her and feel confident that she and her staff will take care of them as if they were her own.” – Tricia D., Austin, TX

“Amber Holly is a superb vet tech who has used her education and training, along with her lifelong love for animals, to start a nonprofit cat rescue organization. Saving Grave Rescue has helped hundreds of cats and kittens; two of my cats are graduates of SGR. Amber specializes in special needs cats. She has rescued and found great homes for cats who otherwise wouldn't have had a chance in life. Her rescues have included kittens needing surgery, visually impaired cats, those with cerebellar hypoplasia, cats previously abused and those who have been abandoned. Because of Amber's medical training, she is able to care for and rehabilitate special kittens and cats and give them hope of a forever home. In addition, Amber is an advocate and spokesperson for spay and neuter programs and has worked with the SPCA's feral cat program. She is a wonderful vet tech and a terrific person who is ‘saving the world ... one kitten at a time.’ (SGR's motto) – Bridget S., San Francisco, CA

“Care Animal Hospital is our regular vet office and always provides outstanding service! However, a specific example of Dr. Donna Harris's care and compassion follows: When we were out of town, our 4-month-old puppy grew very ill, and family members took Harley to Dr. Harris at our request. We were a nervous wreck being 1,000 miles away from our gravely ill puppy! She not only kept Harley until we returned home the next evening, but Dr. Harris personally stayed with her well into the night to ensure she was stable. Additionally, she sent regular text messages to us so we could enjoy the remainder of our vacation knowing our puppy had stabilized and was doing well.” - Nancy C., Arvada, CO

“Dr. Judy McBeth wanted to be a vet from the time she was 9 years old. Now the owner of her own practice, Fox Ridge Veterinary Clinic, she is a strong and consistent advocate for homeless pets. She provides time and energy to her local animal shelter, publicizes animal safety tips, strongly encourages rescue/adoption, and models excellent care and love with her own pets. She is passionate about her profession and about the animals she treats, and it's obvious that she cares about the people who bring the animals to her. It is not easy to maintain a solo practice in this economic environment, and Dr. McBeth practices her profession with ethics, integrity, passion and joy.” – Lynda W., Pepperell, MA

“Randy is very dedicated to providing the best service and care to all of the patients at County Line Veterinary Clinic. He is never too busy to assist you in whatever way. He even made sure that our dogs received a blessing during the annual blessing of the animals, even though we were unable to attend.” - Shawnee O., New Braunfels, TX

“Amanda at Cross Street Veterinary Clinic has a genuine love of animals and shows she cares about each one of my pets that I take to Dr. Heer's office. She has shown me how to give fluids to my CKD cat, spent much time discussing laxative treatments (which she is an expert on!), and is very observant. Amanda was the first one to notice my cat, Kes, had slight tremors. Amanda takes care of Kes while I'm out of town. She follows instructions exactly and keeps in constant contact with me to let me know Kes is doing well. While taking care of Kes, Amanda comes into the clinic three times a day, takes the time to hand-feed, plays with Kes, and gives her fluids and medications. I wouldn't trust this to anyone else! Kes really loves her and this cat doesn't take to just anyone. Amanda is an amazing vet tech. She is always cheerful, compassionate and efficient. She deserves to be recognized.” – Nancy O., Porterville, CA

“Queenie had surgery done by another vet at a different animal hospital in August. Her surgery was horribly botched, causing a seriously fractured femur, dislocated hip and shortened right hind leg. She was crippled. Dr. Cabell at Metropolitan Veterinary Associates reconstructed Queenie’s leg by removing the mangled hardware in her rear leg and corrected her fracture by placing a bar with screws anchored through bone and giving her two live bone transplants. Dr. Cabell operated the day before Thanksgiving, even taking Queenie back into X-ray to locate and remove migrated pins. Now Queenie can walk. Dr. Cabell is the very best surgeon; she is also compassionate, honest, caring, dedicated to the animal’s welfare, hardworking and has the highest level of integrity. The list could go on and on. If not for Dr. Cabell’s heroic efforts in the operating room, my dog Queenie would not be here with me today. Dr. Cabell gave Queenie her life back and gave me my dog back.” – Sharon M., Havertown, PA

“Dr. Collins of Shadow Creek Veterinary Clinic is very active in the community, volunteering for countless pet events and giving free exams, as well as traveling to foreign countries to assist with rabies programs. He always takes extra time with my girls, even gets on the floor in the lobby to play with them before their examinations. His staff is stellar as well, going the extra mile to inform and educate while taking ultimate care of their clients’ needs. Along with being active in the community, they also promote local business and entrepreneurs by displaying their merchandise and inviting them to participate in pet events all around the area. I have moved an hour away from Dr. Collins, but will continue to take my girls to him. There is no way to include everything this doctor does to help in his community, and he genuinely LOVES his work!” – Doreen C., Spring, TX

“Heather always greets us with a smile and she is incredibly helpful and polite. My best example of how great she is: When we first started taking our Lab mix to The Pet Hospital of Tierrasanta, I asked Heather if she knew anything about health insurance for pets. Heather said her mom had it and was very happy with her company but she couldn't remember the name of the company. I figured she was just being polite, but a couple of days later she called me and told me all the good things her mom had to say about Petplan – and shortly after I signed up. Heather has since called us to answer questions we've had at other office visits that she didn't have the answer to at the time. I figure she treats everyone the same and imagine that she must have a little pad to keep all of our questions and phone numbers. She is great!” – Renata P., San Diego, CA

“Shawna at Norton Animal Hospital is amazing. She has treated all of my dogs over the last 10 years, six in all. She has sent two of my babies over the rainbow bridge at our home, surrounded by family. Once was while Shawna was seven months pregnant, on a Saturday after dashing out of her kid’s swimming lessons. I don't know if she'll ever understand how much that meant to me.
“She listens to everything and never jumps to a premature conclusion. She is always willing to work with you on whatever is going on. She is extremely knowledgeable and will tell you what she believes is going on and also when she's stumped and then won't stop until she finds an answer. I LOVE this about her. I love the fact that she is never content until she's researched it. It makes her an excellent vet. After all we've been through, I am happy to call Shawna a friend as well as our vet. We recently moved to Ohio and she was on my short list of things that broke my heart to leave behind. She is an amazing vet and an even more amazing person.” – Jennifer S., Granville, OH

“Of all the techs we have worked with, Susan at New Berlin Animal Hospital is outstanding in all that she does. She does her job and gives more. Other techs are okay, but Susan is special with the animals and owners. She had to teach me how to administer fluids with the needle, and even though I almost threw up, she stayed with me and was so patient. She is an angel.” – Norm & Judy L., West Allis, WI

“Dr. Becker at Oakland Veterinary Referral Services is extremely kind and committed to saving the lives of animals. He worked relentlessly to save my cat, Napoleon, who had a serious liver condition. Even after three weeks of hospitalization and surgery, Napoleon needed a feeding tube and constant care. Dr. Becker worked after hours, came in on Sundays, and even gave me his personal cell phone number so that I could contact him quickly if I needed to. Also, Dr. Becker did everything that he could do assist financially, by waiving his doctor exam fees and also by applying for grants to help cover the enormous expense of the hospitalization and surgery. Dr. Becker gave us another year with Napoleon, that we would have never had without him. When Napoleon finally did pass away, he took time out of his schedule to meet with my family for an hour and talk us through the grief, and advocated for us when we had to appeal a problem with our insurance claim. Dr. Becker certainly deserves the title of Veterinarian of the Year.” – Erin R., Garland TX

“We have been taking our pets to Dr. Martin of ABC Veterinary Hospital Group in San Marcos, CA, for almost 10 years now. His gentle, calming nature was apparent to us the first time we met him. He is compassionate, kind and dedicated to the cause of animals, and his excellence in the field of veterinary medicine is exemplary. He has a personality that connects with pet owners immediately, and he shows his caringness by following up after each visit to ensure the health and welfare of his animal patients. He spends more time than expected answering questions and explaining whatever the needs are of a sick or injured animal. We feel very fortunate to have found such a professional and caring veterinarian to depend on when our precious pet kids are not feeling their best. Thank you, Dr. Martin ... we nominate you for Vet of the Year and thank you ever so much!!” - Ralph & Jannae D., San Marcos, CA

“Katy at MASH Main Street Animal Services always has a smile on her face and a warm, gentle presence. She clearly adores animals and is able to connect with them in a very special way. She also is able to connect with their human family and is very reassuring and competent. We always feel confident that our dog is in great hands with Katy. She makes us feel that she loves and appreciates our dogs. That is invaluable whether you are coming for a routine visit, your dog is ill or having surgery, or when your beloved dog has died. She truly deserves this award!” – Stacy H., Acton, MA

“Dr. Meacham of Pines West Animal Hospital has cared for our many dogs and cats for more than 15 years. She rescues, rehabs and always ensures excellent care, including calling us when she's off or away to adjust meds, etc. She and her staff are the kindest, most compassionate caregivers we've ever known. Her pro bono work and service to the community through animal rescue and rehab is amazing, and many of her staff foster and rescue as well – in fact, providing permanent loving homes to strays and abused animals. I can think of no veterinary professional more deserving of Vet of the Year than Lori Meacham. As a medical professional, it's always gratifying to see skill, compassion and care provided to those who are most vulnerable, and Dr. Meacham is the best!!” – Elizabeth D., Pompano Beach, FL

“Words cannot really express how I feel about Cristal Murch at Windcrest Animal Hospital! She has been a tremendous help to me with my cats for many, many years. She is compassionate about her work, her clients and her coworkers ... and of course all of the furry friends who are in the care of Windcrest! Cristal has helped me adopt three of my five kitties over the years. She was also there through my difficult times when it was time to let my Alex go three years ago. She does so much for Windcrest. She organizes free training classes for the public and fundraisers for Save the Animals Adoption Center, and makes sure clients are well-informed and happy with their service. She also is managing to raise a beautiful little boy in addition! She is beautiful and, in my eyes, a superwoman!” – Mary R., Wilmington, DE

“When I heard about this award, I knew I had to nominate Crissy – a technician at Ralston Veterinary Clinic who is knowledgeable, dedicated, compassionate, trustworthy and an educator. She is extremely talented and is regularly teaching others. She works closely with clients to ensure they have want they need, understand what is going on with their pets and don't have any questions. She regularly finds ways to improve procedures and make the clinic work more efficiently. She is also the kind of technician and employee that you can be confident will get things done the right way the first time and without constant supervision. Crissy is an absolutely wonderful and competent technician, and deserves to be recognized for her talent and achievement.” – Melody K., Ralson, NE

“I have found Dr. Waskow at Mile High Veterinary Hospital to be a refreshing change to my experience of vets. He is honest, up front and tries to help you save some money. If he feels a test really isn't needed, he won't suggest it. He is also the one who recommended Petplan to me, and I am grateful for that. Another reason to nominate Dr. Waskow, besides his absolute love of his job, is his excitement over his new facility. He recently opened a new location and it is stocked with green technology. His enthusiasm shows with this as he welcomes anyone to a tour of the building. It has solar tubes, thermal heating/cooling, natural lighting, etc. He has separate rooms for cats/dogs – for treatment and sleeping. He has a special room for large dogs as well as a room with a separate entrance for animals with contagious diseases. It is a beautiful facility.” – Colleen B., Aurora, CO

“Sinclair at Aviara Animal Health Center is a phenomenal vet tech and a wonderful human being. She deeply cares about the animals and shows true compassion whenever we visit her with our pets. She is extremely understanding to our and our pets' needs. She has this magic touch when it comes to giving shots, helping calm our dog down or finding the source of the problem. When our 16-year-old dog had to be put to sleep, Sinclair was there at our side during the entire process. She explained everything in complete detail and helped us get through this devastating time in our lives. With our new puppy, we consulted Sinclair with a TON of questions to make sure we had all our bases covered. She, again, was there whenever we needed her to answer questions. Sinclair is a TRUE asset to the vet she works with. We don't know what we would do without her expertise, compassion, knowledge and friendship. Sinclair Clum deserves to be the Vet Tech of the Year!” – David E., Encinitas CA

“Dr. Busack takes great care of my dog, Lacey. He answers all of my numerous questions with great detail and thoroughly explains the medications and conditions that Lacey has. Last time we visited, she only needed a couple of vaccines and medicine refills, which could have been handled by the vet tech, but Dr. B came in just to see how she was doing and praise her for her 2-lb. weight loss. Bartels Busack was the third veterinary practice that Lacey has been to, but once we found Dr. B, I knew we wouldn't go anywhere else. Dr. Busack and his staff also care for the animals at the local animal shelter and the dogs from All Dog's Heaven rescue. To top it off, Dr. B donated his old building to All Dog's Heaven rescue! Lacey loves going to see Dr. B and the staff – she even managed to plant a kiss on Dr. B (right on the mouth) to thank him for his great care and patience!” – Melanie K., Parma, OH

“Dr. Karen Hoffmann of Olney Sandy Spring Vet Hospital has taken care of my pets for many years. She excels in all the areas you would hope for your vet to excel. Her practice is well run with state-of-the-art equipment, well-maintained facilities, easy to make appointments, and well-trained, friendly staff. I am always impressed by the depth and extent of Dr. H’s medical knowledge – both standard and alternative. She is empathetic with clients, and I have relied on her wise advice at many critical junctures in my pets’ lives. Her special care of the animals is exemplified in the way she rearranges appointments to minimize stress on the animals, her availability (by cell phone if necessary) in critical moments, and her consulting with specialists as needed so that my pets get the best care possible. Of the many general veterinary practices I have encountered in my life as a pet parent, Dr. Hoffmann’s practice is by far the most professional. I highly recommend Dr. Hoffmann for vet of the year!” – Robin C., Ashton, MD

“Michelle's professionalism and knowledge and ability stands apart from other Registered Veterinary Technicians. Her ability to handle difficult situations and willingness to explain complex procedures and situations make her an outstanding RVT and practice manager for Mercy Pet Hospital.” – Ginger W., Carmichael, CA

“Kim at Middletown Animal Clinic is a perfect example of an amazing vet tech. She is kind and caring toward the patients and the clients. She is efficient and good at everything she does at the clinic. As a student intern there, I looked to Kim for any answer to questions I might have. She was such a good example of how to communicate with the clients and the other staff. Kim also had an excellent ability to teach. The way she explained things to me and was so encouraging and made it so easy to learn. I know that Kim is deserving and would really appreciate this award. She is such a kind person and hard worker.” – Leah K., Rivesville, WV

“Dr. Steve Faust has been amazing since day one. My husband's family used Sharon Center Veterinary Hospital many years ago, and now that we have our dog, we only trust them with our Golden Retriever, Ramsey. Dr Faust always remembers Ramsey and talks to us like friends and not like ‘customers.’ I get a hug after each visit and as crazy as that seems, it's the little things like those gestures that show this guy cares about us and more importantly, our beloved family member. I know my dog is safe with him. And when the time comes where my dog may need assistance at the end of a hopefully long and happy life, I want Dr. Faust there. To help us through it. To take care of our baby. From beginning to end.” – Elizabeth and Jeremy B., Medina OH

“Dr. Joey Romero owns the Animal Hospital of Montgomery. I have never gone to a vet that cares about his clients as much as he does. My boxer Boudreaux tore his CCL and Dr. Romero had to refer us to a specialist for that particular surgery. Boudreaux had surgery complications and even though Dr. Romero was not the surgeon, he still called me daily to keep up with Bou's progress. He has a big heart and cares for animals, and it shows. The clinic is active in the community and I have heard of several instances where he has performed pro bono work for people who could not pay for his services. He was also in the paper recently: He had an elderly client come in who had a heart attack in the clinic. Dr. Romero called 911 and was able to administer CPR until the paramedics showed up. He helped save the elderly man's life. He deserves to be recognized for what he does for other people!” – Mindy H., Montgomery TX

“Evan at Apaw Veterinary Hospital is the best vet tech at a practice full of excellent professionals. She is so wonderful with not only our dogs, but all pets at the practice, even the sick and cranky ones. She's also great with the human clients – explaining things clearly, answering questions, following up after visits. She wants to go on to become a veterinarian, and we want to support her all the way. We hope to bring our dogs to her as a vet in the future.”

“Penny at Temperance Animal Hospital is very courteous and compassionate to her customers and their pets. She often goes out of her way to do things for me, such as obtaining documentation needed for the care of my German Shepherd, Kaiah. She is a great practice manager, and I commend her for going above and beyond the ordinary to help her clients! Thanks Penny!” – Timothy S., Temperance, MI

“Dr. May is the owner of Pearland Pet Health Center and was the vet for my dog, Mollie, when she was diagnosed with bladder cancer a couple of years ago. He was so understanding and caring during Mollie’s illness and was on 24-hour call, giving me his personal cell number if I needed anything. When Mollie passed away he had a plaster heart made with Mollie’s paw print on it that said, 'Mollie, in your heart forever.' He donates his services to local rescue groups and animal shelters. His entire office is like a second family to me and my dog, Jessie. They are so caring. They even called to see how we were doing after Mollie’s passing. I was so lucky when Dr. May opened his clinic near my home. In my book, Dr. May is veterinarian of the century, not year!” - Lita G., Pearland, TX

“Before my move to Williamsburg, Dr. Cheryl Bell took care of my two Jack Russell's through numerous issues. Her caring, compassionate and thorough treatment of my dogs was noteworthy. My one dog (Zoey) tore her ACL when I was traveling for business in China. She went out of her way to ensure Zoey was obtaining proper treatment and love, even though she was not the vet doing the surgery. She contacted me almost every day while I was traveling to let me know how Zoey was doing.
"My other dog Murphy had heart and kidney issues, as well as serious injuries from a dog fight. Dr. Bell was able to diagnose and provide treatment for his kidney and heart issues prior to them becoming life-threatening. Furthermore, she always considered the most cost-effective way of handling Murphy's issues. Again, when Murphy was in the hospital for his dog fight wounds, she went to the emergency care section every day to check on him and provide him with some attention. Dr. Bell always went beyond the norm.” – Lynne H., Williamsburg, VA

“Dr. Michelle Myers of VCA Lewis Animal Hospital has provided medical care to my two dogs and five cats for almost six years. She is very caring, thorough, detail-oriented and obviously loves animals. She believes in quality of life for our four-legged companions, and therefore she doesn't hesitate to use and prescribe pain medications when needed. Not all veterinarians have this perspective; many see no need for this vital aspect of animal care. I know that when my pets are in Dr. Myers' hands, that they receive the best care that can be provided. Dr. Myers saved the life of my oldest cat, Casie, from a life-threatening illness about two years ago. Sadly, Casie, who was 16, passed away just a couple of months ago, but because of Dr. Myers, my family was able to enjoy the additional time we were privileged to have with her, and Casie experienced a good quality of life during that time. I highly recommend Dr. Myers as vet of the year.” – Sandra B., Silver Spring, MD

“I have been a client of Pet Care Veterinary Hospital since 1987; I started working here in 2009. One of the reasons I was so eager to become a PC employee was Janyce Cooper. Her seemingly effortless ability to provide sterling front-line care for our patients, strong work effort and sparkling personality, coupled with a can-do spirit, elevates Janyce to the rank of “Super LVT” in the eyes of both staff and clients! Janyce has met me here on weekends, holidays and more 2 a.m.s than I can count due to my propensity to own medically challenged angora rabbits. She has weathered all kinds of stressful moments with a calm, measured approach and has always provided my bunnies with the absolute best care on earth! She can X-ray, draw blood, administer meds and calm me – an absolutely amazing feat that cannot be done by anyone else in creation! I thank the heavens every day for sending Janyce Cooper my way! Karen and the 5 fruit-loopy buns.” – Karen C., Virginia Beach

“Dr. Adam Ballard of Cheshire Crossing Animal Hospital is the family vet for my dog, and was for my three granddogs until my son moved to Iowa; even at that long distance he continued to have the best interest of my son's Lab in mind by making necessary referrals to Iowa University. The level of care, knowledge, compassion and sensitivity shown by Dr. Ballard is unprecedented in my experience in the medical field (I am a nurse). He takes time to talk to families, explaining all options, expenses, side effects, benefits and drawbacks of planned care. In a word, he is magnificent. I bless the day he came into the lives of our canines. They are healthier and happier, and as a bonus, so am I. There are no words to adequately express my respect and admiration for Dr. Adam Ballard. Kudos to a kind and extremely special man.” – Barb K., Delaware OH

“Dr. Kara at Animal Care Center has been an amazing vet to my dog, Savannah, for the past three years. My dog is very active, so we unfortunately have seen Kara many times. Most recently, Savannah had knee surgery and Kara was amazing at helping me and Savannah through it. Leading up to the surgery, she kept me well-informed of what to expect and helped me prepare. The day of the surgery, she was texting me hourly with updates. Then after the surgery, she told me to call or text if I had any questions. That night around 11 p.m., Savannah was crying and uncomfortable. I sent a text to Kara asking what to do, and she responded immediately with advice. The next morning she took care of her at her office to try to give me relief, since Savannah had been crying all night. She then proceeded to text me frequently for the next week asking how Savannah was. I was touched by how much she cared for my dog and was available to help me out. She's the best vet I could ever ask for my baby!” – Michelle K., Woods Cross, UT

“Robert is the Corrections and Training Director at Society Hill Veterinary Hospital, and has been the most valuable person to our family. Six months ago, our 3-year-old cat was diagnosed with diabetes, and Robert has been with us every single step of the way through this difficult process. From teaching us how to give insulin and calling us multiple times a day when day-to-day adjustments in medications are necessary, to checking in even when he just thinks of us and things are going well. Recently, he called us immediately as he heard our cat was taken to the emergency room, to check on us and our pet. He has become someone that we trust immensely, and always follows up on his word, making this difficult process for us much easier. He deserves this award for his true dedication to families and their pets.” – Morgan H., Philadelphia PA

“Dr. Jim Antuñano's expertise and state-of-the-art facility at Animal Medical Diagnostic Center is infallible. He not only cares for my pack, but also for rescue dogs that I manage for Boston Terrier Rescue. I have thrown some critically bizarre cases at him, only to witness the magic and compassion that saves lives other vets wouldn't touch. He is honest to a fault, able to communicate with finesse in delicate situations, and because he is a great companion daddy, he understands the hearts of responsible pet parents. Caring for all God’s creatures is his passion right down to the bone! Not only does he provide health care for domestic pets, his clientele of exotics is as impressive as his knowledge. I have never held a doctor in such high regard, but then, I have never known anyone like Dr. A. He truly is a class ‘A’ doctor.” – Belinda W., Barndon FL

“MaryAnn at Kavanagh Animal Hospital is the best office manager in a vet’s office – hands down. She is always sure to schedule appointments so there is minimal conflict between dogs. She greets everyone with a smile, and is always there with a kind word. This year when my Pomeranian Monina was diagnosed with pyometra, MaryAnn made all the difference. She made sure that all the needed records were faxed over to Petplan and followed up on them. Petplan was great and got my pre-certfication done in record time! I was a wreck – but between both MaryAnn and Petplan – somehow I made it through. And best of all, Monina is good as new!!” – Steve O., Jersey City, NJ

“Quite frankly, Marissa is an animal's best friend when they are in her care. She is very well educated in her field, dedicated, sometimes working through the night to care for a sick animal at Longwood Veterinary Center. I remember her as a young girl, volunteering at New Bolton Center, caring for just-born foals. She enjoys what she does and it shows, always with a smile on her face.” - Margaret S., Longport, NJ

“I have been taking my dog Breac to Queen Village Animal Hospital since he was a puppy. The vets are all wonderful and have cared for him through many puppy-crazy incidents. When he was suddenly diagnosed with immune-mediated hemolytic anemia, Dr. Callie Freeman was amazing. She waived the appointment and testing fees, as he had to go straight to the hospital and then phoned me for updates during the two weeks he was in hospital, and then after every hospital visit for the past six months. Breac is doing great now – he beat all the odds – and while it was the hospital that cured him, I am thrilled to know that my regular vet cares so much for my dog and my wellbeing. And thank you Petplan for covering his astronomical hospital costs!” – Siobhan L., Philadelphia PA

“My standard poodle Barbie was gravely ill and was losing weight rapidly. We took her to our usual vet and had blood work done and they diagnosed her with a 'possible' lymphoma. I was devastated – she was only 3 years old. Barbie became sicker and sicker to the point of shock and renal failure. I was desperate, and in my desperation to seek another opinion quickly, I called Orchard Park Veterinary Medical Center and told them I was on my way. When I arrived, they were waiting for me and took Barbie in immediately. After careful testing. Barbie was diagnosed with Addison's disease. Dr. Stacie Minnier-Thomas was very kind to me and Barbie explaining her guarded condition. She kept me posted every step of the way. Within 2 days, Barbie was improving and she kept me updated with her condition and her lifelong plan of care. If it weren't for Dr. Minnier-Thomas, Barbie would not be here with me today. I will be forever grateful to her for saving my very best friend.” – Karen K., Hamburg NY

“Diane at Animal Ark Pet Hospital is a wonderful practice manager! If we ever have a problem with schedules, she is there to do her best to right the problem. If we ever need help in other areas of the hospital, she does her best to help even though it may be out of her realm of normal day to day work. She keeps the practice running and makes she we have everything we need to do our jobs to the best of our abilities. She is a caring person outside of work and is genuinely interested in her co-workers. She deserves recognition (and a vacation!) for all the work she does for us. Whether it’s fixing a broken piece of office equipment or helping around the hospital, she is a great asset to our company.” – Jessica C., Erie PA

“Dr. Natara Loose, of Massapequa Pet Vet, is unlike any vet I have ever met. She has been so kind, sensitive and understanding to me - not only my dog Pringle. Natara will come to help a pet in trouble (owned or stray) in any circumstances. When Hurricane Sandy hit NY, she spent all week in the pouring rain, barely sleeping because she was so determined to respond to every client and animal she possibly could, by foot, because there was no gas for her car. Her dedication, both to animals and their people, knows no bounds.” - Annabel E., Brooklyn, NY

“Meribel Bahena of Wellpet Humane always goes above and beyond in the care of the animals she treats. She works at a nonprofit clinic and has managed to make my dog love going to the vet. She is very professional with the owners, and very loving with the animals. I couldn't ask for a better vet tech!” - Stephanie P., Clarkston GA

“Dr. Steve Batch has taken care of our animals (dogs, cats, and a pet rat) for over 20 years, with the best clinical expertise, compassion and caring. He's an absolutely amazing veterinarian, who is not only THE BEST VET we've ever known clinically, but a veterinarian who communicates with both us and our animals in the kindest ways possible. We travel over 30 miles to Mesa Veterinary Hospital to see him, even though there are many, many vets in Boulder, where we live.
“He also cares for my father's dog, Charlie, a very sick geriatric Miniature Schnauzer. My dad is 99 years old, and Dr. Batch has helped both him and Charlie with kindness and expertise, through very difficult times, both medically and emotionally. He not only makes time to see Charlie even when he is extremely busy, but also is wonderful about coordinating with emergency clinics and calling us to check up on how Charlie is doing. Dr. Batch is intelligent, thoughtful, caring and is someone we trust implicitly. Truthfully, our human medical system could learn from Dr. Batch's example, in so many ways. He recommended Petplan to us, for which we are also grateful. In my opinion, you could not find a better vet!” – Susan T., Boulder CO

“Sheila is great. Not only is she a wonderful all-around vet tech, but I've hired her to help me manage my cat's CRF diagnosis. She comes over several times a week to administer subcutaneous fluids, since my cat won't let me do it. My cat adores her. In addition to the personal help she's provided me, she's done such wonderful work in caring for abandoned and feral animals by volunteering with Dog & Cat Hospital's vets and other techs at marathon vaccination clinics at shelters, volunteering at a pet food pantry for low-income pet owners, and helping to nurse kittens that have been found and brought in as ‘stray’ or ‘abandoned.’ She truly loves animals and cares for not only the animals but the pets' people. She has been great for me, and I am certain she's a large part of the reason my cat is thriving, even in the face of this disease. Brava, Sheila!!” – Joleen W., Norfolk VA

“Dr. Brian Hewitt of Cheyenne West Animal Hospital has taken care of my dogs for over a decade, and it always amazes me how much he knows about so many different diseases and takes the time to thoroughly assess each patient, listen to me and explain things. He also has the wonderful ability to put dogs at ease who are anxious or tend to be defensive. I have a large dog who has issues with strangers and with being restrained, and if it wasn't for Dr. Hewitt who understands how to gain this dog's cooperation and trust, this dog would not be able to get the care he is getting. There is a story on the hospital's website about how Dr. Hewitt's own dog saved his life, but only because he listened to his dog.” – Marlene J., Pahrump NV

“Michelle is a tireless leader of staff, facilitator for clients, champion and advocate of pets’ rights and care. 2012 was business as usual for her at Sunrise Animal Hospital: She managed a busy animal hospital successfully. She is the first to cover a shift for a receptionist, tech or kennel worker. If an employee needs a pay advance, she reached into her own pocket to help; if they need a place to stay for the night, her home is opened to them. If she becomes aware of an animal in need of a home, a home will be found. She has found homes for pets in need countless times this year, like every other year I've known her. If a patient at our hospital is in need of treatment that the owner cannot afford, Michelle invariably finds a way to get it done. Our community was just devastated by Sandy. She organized truckloads of donations for pets and people, as well as donated vet care, and foster homes for pets left homeless. She is well known and respected in her home & work communities. SUPERHUMAN!!” – Andrew R., Hewlett, NY

“I'm nominating Brad at Bethel Mill Animal Hospital because he is caring and takes his time at my visits to answer my each and every question, even if they seem off the wall (which at many times they seem to be!). He is thorough, gentle and extremely knowledgeable, which is so important to my dog's care. He always follows up with a phone call to make sure Baci is doing well, and that is what I call great service – it shows that they actually care. (My pediatrician's office doesn't even do that!) So I feel very blessed to have a great vet office and tech. Brad also recommended Petplan insurance to me, and I am glad he did!” – Christina M., Sewell, NJ

“Known informally as the ‘Gentle Giant’ of Broadway Oaks Animal Hospital, Jason Gaitan's love of animals rules his life. My clingy, nervous Maltese relaxes in Jason's massive hands in a way he does with no other person except me and my husband. There is never a peep out of my Pico when Jason is taking blood or medicating him. He's just a wonderful person.” – Pamela K., San Antonio TX

“Dr. Kristine Ziegler is an excellent vet, as his her husband, Dr. Ulitchney. We have been using their services almost since they began their practice at Sahara Pines Animal Hospital. When we had to put down our two older dogs last year within 90 days of one another, due to unrelated medical causes, Dr. Ziegler handled both in a very compassionate way, which really helped my wife cope with the situation as she was so attached to those critters. Dr. Ziegler and the staff at Sahara Pines now tend to our two most recently adopted rescue dogs and have significantly improved their health and wellbeing. She is most deserving of this honor!” – Dan S., Las Vegas NV

“Dr. Jim at The Country Vet has taken care of all three of our dogs since we moved here 15 years ago. He is a kind, compassionate, caring vet. He has expanded his knowledge base to include alternative practices such as homeopathy, acupuncture and Chinese medicine, which he blends with allopathic medicine. Our first dog, a Doberman, lived to be 16, and Dr. Jim employed homeopathy to help her with some of her issues. Our second dog, a Lab, had seizures, and Dr Jim used acupuncture and Chinese herbs, along with Western meds to manage his condition. Kona loved going to see Dr. Jim for his acupuncture treatments as would quietly lie on the bench – for our big hyper goofball, that was quite the accomplishment!
"Dr. Jim had tears in his eyes when he told us about the tumors in Kona’s lungs, which took him 10 days later at age 11 – a long life for a big seizure dog. Our newest dog, another Lab, hasn't spent much time with Dr. Jim, since she is young and healthy. But we will trust his treatment of her. We have had the same vet much longer than we have had any of our physicians!” – Beth R., Novato CA

“Dr. Evelyn Orenbuch is pure quality! She and her team at Georgia Veterinary Rehabilitation, Fitness and Pain Management helped my Rain-dog with two torn cruciate ligaments be able to walk normally again through rehab, chiropractic and acupuncture. We found out Rain had cancer in her mouth (fast myotic rate) and the traditional vets gave us one to two months for her to live. With the TCM (traditional Chinese medicine) and Chinese herbs Dr O. gave us, she lasted four months. She played and ate until the day we put her to sleep. I cannot thank Evelyn enough for helping us care for my soul mate dog. I see her treat every client and their humans with respect and care. She is incredible!” – Rachel M., Marietta GA

“We want to nominate Cheryl Brown of Ford’s Prairie Animal Clinic as the Practice Manager of the Year because of her outstanding service to our family. She is always friendly and helpful to our phone calls and inquiries. She recently was very accommodating in our need of help with our puppy, who suffered a poison-induced kidney failure. She made it possible for them to take care of her at 4:30 on a Friday afternoon, and they kept her in the clinic all weekend. She could have referred us to an emergency clinic, but she made it possible for us to leave Emma with the staff we knew and trusted. Because of her help, we have Emma with us today.” – Debbie W., Centralia WA

“Dr. DeWana Anderson of The Animal Hospital of Carrboro has cared for my dog and cat for nearly 5 years. She is exceptionally caring and invested in her patients and their family members. She continually goes the extra mile for her clients - between remembering my name and my dog's name when I run into her outside of the office, to researching health issues and solutions for my pets, to investing significant time in our patient visits. She always goes above and beyond to care for all of us. Her office is nearly 30 minutes away from my current home, but having her as our vet is worth the long drive!” – Carrie D., Durham, N.C.