When Lazlo’s face swelled beyond recognition, his mom had her suspicions regarding the root of the problem.

“When his face swelled up, I thought it was related to his teeth,” Allory stated.

Believed to be a two-year-old, Dachshund-Chihuahua mix, Lazlo’s teeth weren’t in the best condition when he was adopted. To confirm the change in appearance, frequent urination and increased water intake were caused by a tooth root abscess, the veterinarian recommended diagnostics. However, the CT scan revealed something else entirely: salivary gland stones!

How can salivary gland stones be treated?

Known formerly as sialoliths, these calcium crystals had grown to a size that caused them to block the pup’s salivary duct. A few more stones were additionally found in the gland near his left ear.

Lazlo was quickly transferred to the center’s dental suite for oral surgery, where the trained vets administered anesthesia before removing the stones, draining the viscous liquid present and flushing the duct with saline. Since salivary gland stones can reoccur much like kidney stones, the veterinary staff would need to ensure future formations could easily pass.

The vets sewed the duct in such a way that the opening remained a bit larger than it was before, a procedure referred to as marsupialization. The sutures would dissolve in two to four weeks, but to ensure the incision properly healed, Lazlo was instructed to only eat soft, canned food.

Bacterial infections can often occur when the salivary gland is filled with stagnant saliva. To address this, Lazlo required a few swab tests, three-weeks-worth of antibiotics and a follow-up visit. To help with the pain, the pup was also given prescription medication. All of this quickly added up! But Lazlo’s family didn’t need to worry - they had Petplan.

It's simple.We have the most comprehensive pet insurance for cats & dogs.

What made Allory choose Petplan?

Shortly after adopting Lazlo, her very first dog, Allory took her friend’s recommendation to buy beef bone treats. However, Lazlo shockingly swallowed the bone in three large chunks. Luckily, nothing happened, but it was enough of a scare that Allory immediately began researching pet insurance providers to protect her furry family member.

“I didn’t want to be in that situation where I had to choose between his life and money,” Allory remembered.

While years passed before Allory needed to file a claim, she was certainly thankful she kept her pet insurance policy. From the sick exam fee and diagnostics to the surgery and post-op medications, Lazlo’s salivary gland stones resulted in a $4,099 bill! With her Petplan policy, Allory received $2,979 in reimbursement.

“I was expecting Petplan to push back on some of what I filed for, but they didn’t. It was a pretty seamless process, too,” Allory commented regarding the claim submission process.

Lazlo may be getting older but his quirky personality and present-day health allows him to joyfully dance at each mealtime.

Feb 28, 2020

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