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Surf and Turf Issue

impacting furry families For Monique Feyrecilde, helping pets doesn’t just mean healing their bodies — it means easing their minds. Early in her career, “I met many clients who were concerned about problem behaviors. I was alarmed by how common this seemed, and worried that I wasn’t quite sure how to help.” Needless to say, she found a way, integrating low-stress handling protocols for every pet that visits Mercer Island. Monique further shares her behavioral training expertise at veterinary hospitals and conferences across the country and with clients in her own backyard. Says client Nancy Burke, “Monique’s persistence in the pursuit of understanding animal behavior to prevent homelessness and unnecessary euthanasia has never flagged.” Her furry (and feathered!) family: Three dogs, one kitten, two parrots and two snakes practice manager of the year gretchen dillon-sauer, cvpm south carolina veterinary specialists & emergency care, columbia, sc veterinary technician of the year monique feyrecilde, lvt, vts (behavior) mercer island veterinary clinic mercer island, wa Excellence is not an exception, it is a prevailing attitude. — Colin L. Powell a nose for new tricks Gretchen Dillon-Sauer is no stranger to hard work, whether it’s leading her pack of two- and four-legged family members at home or managing a specialty hospital of 17 veterinarians. Since joining SCVSEC in 2001, she has become a Certified Veterinary Practice Manager, earned an MBA (while managing the emergency department full time) and become a co-owner of the hospital. Armed with traditional business tools, Gretchen has helped improve the processes, policies and work flow at her clinic to the benefit of clients and team members alike. “If you don’t evolve, then you shouldn’t expect your practice or your staff to evolve,” she says. We couldn’t agree more! Her furry (and feathered!) family: Parrots, chickens, peacocks, ducks, miniature Kune Kune pigs, alpaca, Dexter bull, Xoloitzcuintli dogs, Cavalier King Charles show dogs and Eyelash Geckos barks feature | putting on the dog Want to see your pet’s health hero here next year? Nominate them for a Veterinary Award at GoPetplan.com/Vet-Awards


Surf and Turf Issue
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