no claim credit

Introducing the No Claim Credit - an exclusive pet insurance benefit for eligible Petplan policyholders!

As pet parents, we’re proud to offer the most comprehensive pet insurance coverage in North America. To add even more value to our pack-leading coverage, we’re excited to be the first provider to pioneer a No Claim Credit - a special premium credit for policyholders who didn't have any paid claims within a specified 12-month period.*

Eligibility:

If this is your pet's first year of coverage:

  • ● Your pet must go without any paid claims between the date your policy became effective and the date your first renewal offer is sent to you.

If you have renewed your pet's policy at least once:

  • ● Your pet must go without any paid claims within the specified 12-month period.

How Petplan's No Claim Credit Works

Each specified 12-month period your pet goes without any paid claims, Petplan will apply a 15% No Claim Credit to your policy premium, up to a 30% maximum total credit.

How We Apply The Credit:

If your pet goes through the specified 12-month period without any paid claims:

  • ● We'll apply a 15% credit to your policy premium at renewal.

If your pet goes another specified 12-month period without any paid claims:

  • ● We'll apply an additional 15% credit to your policy premium at renewal, giving you a maximum credit of 30%.

If you received a 15% No Claim Credit:

If you have a 15% credit and no paid claims during the specified 12-month period:

  • ● You'll receive an additional 15% No Claim Credit (giving you the maximum credit of 30%).

If your total paid claims are greater than zero, but less than or equal to $50 during the specified 12-month period:

  • ● Your 15% credit will be kept at renewal.
  • ● You'll need to go another 12-month period without any paid claims to get a 15% credit increment (taking you to the 30% max).

If your total paid claims are over $50 during the specified 12-month period:

  • ● 15% credit will be removed at renewal.
  • ● You will need to go another 12-month period between renewal offers without a paid claim to receive a 15% credit increment.

If you received a 30% No Claim Credit:

If you currently have a 30% credit applied and no paid claims, or received paid claims totaling $50 or less during the specified 12-month period:

  • ● Your 30% credit will be kept at renewal.

If you've had paid claims totaling over $50 during the specified 12-month period:

  • ● Your credit will be reduced from 30% to 15% at renewal.
  • ● You will need to go another specified 12-month period without any paid claims to receive a 15% credit increment (up to the maximum credit of 30%).

Policyholders eligible to receive the No Claim Credit will be notified in their policy renewal offer. If eligible, the credit will be applied to the premium your policy renews into after any applicable renewal premium increases or decreases have been applied.

For additional questions, please contact us.

Not a policyholder? Enroll your pet today!

 

*12- month period between renewal offers. Credit is calculated as a percentage of the annual premium and is subject to change if the premium is altered by the company or at the policyholder's request.