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Welcome to your one-stop shop for everything Petplan claims related! Whether you’re already a member of the Petplan family and need to file a new claim, or you’re considering enrolling your pet in a Petplan policy and simply want more information about our claims process, it’s all right here.  

How to make a claim

  • Login to your policyholder account
  • Print a personalized, pre-filled claim form, barcoded for fast processing
  • Complete and sign form as directed
  • Fax, email or mail your claim to us
  • Remember to include your paid itemized receipts + medical records release form




Terms + conditions explained

At Petplan, we believe in putting our fine print in plain view, so there are never any surprises. To learn more, click on the button below. 

How we handle claims

Learn more about how Petplan processes your claims, and what to do if your pet gets sick or is in an accident.

  • claim calculator
    claim calculator
  • How much could you claim with Petplan?

    Just change the information below to see how much you could claim.
    • Your plan
    • Your deductible
    • Your reimbursement
    • Your vet costs $
    • Your share of the costs:
    • Petplan's reimbursement to you:
    • Coverage remaining in policy period:
  • (full policy limits are reinstated upon renewal)