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Telephone

Call 1-866-467-3875 toll free. Our Pet Insurance Advisers are all licensed insurance producers and will answer any questions you may have.


Customer Care Center Hours
Monday - Friday
Saturday
Sunday

Holiday Hours:
On Wednesday, December 24th, we will close at 5pm EST and will reopen on Friday, December 26th at 7am EST.

On Wednesday, December 31st, we will close at 5pm EST and will reopen on Friday, January 2nd at 7am EST.

Email
Click here to send us an email, or if you would like an immediate answer to your question try looking through our FAQs.



Mail
Please send any letters, claim forms, veterinary medical records or any other documents to:

Petplan
3805 West Chester Pike, Suite 240
Newtown Square, PA 19073

Fax
Please send any faxes to 1-866-599-4654
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