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Is the company rated 9 or above by pet parents in independent reviews on PetInsuranceReview.com?
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Yes
Petplan is consistently rated #1 by pet parents for customer satisfaction.
Current Rating: 9.3 out of 10
(1,460 total reviews - June 18, 2012).
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No
Current Rating:
7.6 out of 10
(1,978 total reviews - June 18, 2012).
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Are hereditary and congenital conditions covered as standard on all policies, without additional riders or surcharges?
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Yes
Petplan policies include coverage for hereditary and congenital conditions as standard with no riders or surcharges.
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No
All congenital conditions and certain hereditary conditions are excluded. Limited coverage for specified hereditary conditions is available under the Major Medical Plan after the policy has been in ef...
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Are all chronic conditions covered, for the life of the pet, as standard without maximum payout limits?
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Yes
Chronic conditions are covered if they are not pre-existing and have not occurred during the waiting period. After your pet's policy is in place, all chronic conditions will continue to be covered fo...
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Unclear
Chronic conditions are covered as standard, but are subject to a benefit allowance and annual payout limit.
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Are all alternative and holistic
therapies covered as standard?
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Yes
Petplan covers all alternative and holistic therapies as standard, provided these treatments are performed by a licensed veterinarian.
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No
Homeopathic medicines and nutritional supplements are not covered. Some alternative therapies are covered, provided they are performed by a licensed vet and the underlying medical condition is listed ...
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Are prescription medications covered?
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Yes
Prescription medications are covered as standard. Additionally, Petplan is the only pet insurance provider to offer coverage for the whole cost of food prescribed to dissolve urinary crystals.
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Unclear
Prescription drugs are covered up to the allowance as determined in the benefit schedule. Prescription foods and holistic medications are not covered.
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Does the policy cover my pet's veterinary accident or illness exam fee?
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Yes
Vet exam fees are covered by Petplan policies, including exams performed by specialized vets.
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Unclear
Policies will reimburse expenses for the veterinary exam, up to the allowance as determined in the benefits schedule.
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Is it free to enroll my pet?
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Yes
With Petplan, enrollment is free. Better yet, Petplan offers a 30-day money back guarantee, provided you haven't filed a claim.
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Yes
VPI does not charge an enrollment fee.
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Is the company's underwriter rated?
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Yes
Petplan is proud to offer policies underwritten by AGCS Marine Insurance Company, a member of the Allianz Group -- the world's largest property and casualty insurer group (based on revenues, Fortune G...
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Yes
Policies are underwritten by Veterinary Pet Insurance Company (A.M. Best rating: "A", outlook: stable, May, 2011) in California and National Casualty Company (A.M. Best rating: "A+", outlook: negativ...
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